When doing business with Solidco, LLC you agree to the following terms and
Solidco, LLC warrants that materials produced
and delivered to the customer by Solidco, LLC meet generally accepted industry standards as well as Solidco, LLC’s own strict quality
standards and specifications.
The customer is responsible for inspecting ALL
PACKAGES at time of receipt to ensure damage has not occurred in transit or otherwise.
If any materials produced and delivered to the
customer by Solidco, LLC are found to be defective in quality, Solidco, LLC will replace or repair the defective materials or refund a
portion of the invoice total for that order, if and only if a written notice reporting the defects is received by Solidco, LLC within 15
days of shipment of the materials to the customer by Solidco, LLC and as long as the defects did not result from a defect or error in
materials provided by, or on behalf of, the customer. If requested, the customer must also return defective materials to Solidco, LLC
within 15 days of said request. Corrective actions taken will be decided upon solely by Solidco,
If any orders are shipped in error, Solidco, LLC
will re-ship the items to the correct location at its own cost.
Failure by the customer to deliver a written
statement of defect within 15 days of shipment, or to return requested materials within 15 days of said request, will result in Solidco,
LLC being exempted from all liability for the defects or errors in question.
Full payment for all bulk print, cassette,
merchandise, and vinyl orders under $1000 is due prior to the start of production of the customer’s
A 50% deposit for vinyl orders is due prior to
the start of production of the customer’s order and the full balance of the order, including any additional and/or shipping costs, is due
when final product is completed.
The date of sale for a given order is the date
an order is approved for production.
All cancellations are subject to payment for all
completed parts at time of cancellation.
Partial delivery of an order can only be made if
the entire order is paid in full.
Solidco, LLC retains a lien on all product until
full payment is made and/or any outstanding accounts have been settled.
If the balance of an order is unpaid after 30
days of due date, the balance will accrue interest at a rate of 5% per month and shall accrue
If customer’s product remains uncollected from
Solidco, LLC’s warehouse or Solidco, LLC’s vendors’ warehouse(s) after 30 days, additional storage charges may
In the event that payment for an invoice is over
30 days past due and collection services are used, customer is responsible for paying all collection costs for that invoice. This
also includes any legal fees that may or may not be necessary.
Should the customer’s company become unable to
pay any accrued balance with Solidco, LLC, the principal officers of the customer’s company shall be deemed personally liable for the
Solidco, LLC reserves the right to modify
pricing, specifications, quantities, materials, or special offers from our advertising, website, or other company materials without
obligation or notice.
Price quotes and estimates are valid for 30 days
unless otherwise specified.
Over or underrun of up to 10% is industry
standard and will be considered an acceptable order.
License & Intellectual Property
The customer grants Solidco, LLC a royalty-free,
non-transferable license to reproduce and distribute copies of materials to the extent necessary for Solidco, LLC to perform its
obligations of each purchase agreement.
The Customer represents and warrants to Solidco,
LLC that the customer is the true and rightful owner of, or is licensed or otherwise possesses legally enforceable rights to use, the
registered and unregistered rights, titles, and interests in and to any United States or foreign trademarks, service marks, trade names,
copyrights, or other intellectual property rights relating to all materials provided to Solidco, LLC by the
The customer represents and warrants to Solidco,
LLC that the customer and Solidco, LLC are not, or will not be as a result of any work done for the customer by Solidco, LLC, in
violation of any intellectual property rights of third parties.
Solidco, LLC assumes no liability for any
copyright infringement involving materials supplied when placing an order. Customer agrees to indemnify and hold harmless Solidco, LLC
against any legal action pursuant to such infringement.
Work performed by Solidco, LLC for a customer is
performed at the sole risk of the customer. Although we go out of our way to deliver high quality work and to treat our customers’ source
materials and finished products with care, Solidco, LLC specifically disclaims liability for damage or loss of any kind suffered by the
customer, directly or indirectly, due to fire, theft, casualty, negligence, or any other
The customer agrees to indemnify and hold
Solidco, LLC harmless from and against any losses or damages incurred by the customer or any third party as a result of services or
related to services provided for the customer by Solidco, LLC
Solidco, LLC may collect source materials from
or on behalf of the customer, including but not limited to paperwork, audio masters, and artwork digital files or prints. Solidco, LLC
specifically disclaims liability for damages to or loss of these materials while in the possession of Solidco, LLC, and also reserves the
right upon order shipment to destroy any materials, which were not specifically requested to be returned to the
Test pressings are solely for the customer to
preview the audio quality of the customer’s vinyl records and to approve them before Solidco, LLC begins a full pressing run. If the
customer opts not to have test pressings run and there is a problem with the audio of the final pressing, Solidco, LLC cannot be held
Solidco, LLC will not be held responsible for
failing to perform its obligations under this agreement if such failure is caused by circumstances beyond the reasonable control of
Solidco, LLC, including, but not limited to, acts of God, equipment failures, and delays by subcontractors or
Solidco, LLC reserves the right to refuse any
order for any reason it deems necessary.
Solidco, LLC maintains a portfolio to highlight
its customers’ work here. By agreeing to these terms of service, the
customer agrees to allow Solidco, LLC to post any visual graphics, artist name, album title, or related cataloging information to a
publicly available internet portfolio site. If you wish to opt-out of inclusion in the Solidco, LLC portfolio, please email a detailed
request including organization name (label, band, etc) to firstname.lastname@example.org.
All business conducted with Solidco, LLC shall
be governed by these terms & conditions. This includes business conducted based on verbal agreements, emails, or online